School Broadband Features

Fully Managed Service

With a fully managed service we do much more than simply connect a fibre circuit to your building. We take care of your filtering, firewall and general internet needs so that you can concentrate on your teaching and learning with reliable connectivity. If you do prefer to manage it yourself, we will support and train you and still be available to help if you need us.

UK Helpdesk

Internet4schools is a fully managed service. Using remote access we can resolve most issues without even coming on site. Our technical services team are based in the UK and know your product inside out.

Dedicated Account Manager and Service Manager

24/7 Monitoring and 99% – 99.95% uptime (depends on connection type)

We monitor your connection 24/7, consistently meeting 99% or better up-time

E-Safety Support

We will support and work with your staff, governors and your parents to ensure you are up-to-date with the latest guidance and regulations with our services, including training sessions.

More information on e-safety

Web Filtering

Protex Web Filtering provides URL and Content web filtering. Unlike many solutions, Protex Web Filtering carries out real-time checking of all content, regardless on whether the web page is http or https. Transparent age-appropriate filtering profiles are applied for all groups of users. 

Protex Web Content Filtering is included in the Internet4schools' broadband package

NEN Filtering Guidance

Appropriate Filtering documentation as referenced in DfE's 'Keeping Children Safe in Education'

IWF, PREVENT & DfE compliant

Protex Web Filtering is fully compliant with the Department for Education statutory guidelines ‘Keeping Children Safe in Education’. This includes:

• Compliance with PREVENT Duty guidance by integration and automatic updating of the 'police assessed list of unlawful terrorist content, produced on behalf of the Home Office'.
• Blocking access to illegal Child Abuse Images (by actively implementing the IWF URL list)
• Membership of the IWF

More information and to see our UK Internet Safety Centre certification

Microsoft AD integration

We can integrate with your school’s on-premise Active Directory and assign filtering based on your AD group memberships.

Reporting

Our user friendly interface allows you to generate a range of daily, weekly or termly reports. You can ask for information such as the top 100 sites visited or how often a particular resource is being used. If you can’t find a report you need, we will you create it for you, or show you how to do it yourself.

VPN – Virtual Private Network

We can provide secure networks for site-to-site connections, e.g. schools within a federation, as well as secure home working access.

NEN – The Education Network access

Our services also peer through the JANET network provided by JISC, as such we are able to provide access to NEN – The Education Network which provides a host of freely available educational content.

Public IP Addresses

Internet4schools will provide the public IP addresses that you need - included in your annual charges.

DNS Hosting

We provide a Domain Name service (DNS) through our parent company E2BN. Academies (MATs), schools and organisations that pay for Internet4schools broadband can use our name servers free of charge to host their domain records. We will make any necessary changes on your behalf. 

Education Firewall & Controls

Our on-site Protex Pro 5 server provides your gateway to the internet. It provides a range of firewall facilities such as blocking all unauthorised external access, allowing only specific users and devices to access your internal network from outside. Full support for VPN, VoIP, SIP, NAT and port-forward.